Sound Pro Academy

Privacy Policy

Last updated 1 September 2026

This describes what the portal at portal.soundproacademy.com actually collects, why, and who else can see it. It is written from the code rather than from a template, so it is short - there is not much.

Who we are

Soundliminal LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA, trading as Sound Pro Academy, is the data controller for the portal. For anything in this policy, write to a.administration@soundproacademy.com.

What this policy covers

This covers the portal at portal.soundproacademy.com and nothing else. Our other sites, funnels and checkouts have their own policies, and anything arranged with you directly is covered by whatever was agreed there.

What we collect

When you create an account

Your email address and a password. The password is stored only as a hash - we never see it and cannot recover it.
Whether you ticked the box asking for emails about new plugins, live calls and the community, and when. If you did not tick it, that is recorded too, and you get no marketing email.

When you use the training apps

Your progress - scores, accuracy, rank and experience. This is what makes the ear-rank reading work. It is yours, tied to your account, and nobody else can read it.

When you buy or download something

What you own, and when it was granted.
Which files you have downloaded, and when. We use this to notice things worth noticing - for example, that someone took a plugin and never opened an app.
Payment details are handled entirely by the payment provider. We never see or store your card details.

If you install a licensed plugin

Paid plugins check that the account signing in owns them. To count machines against your licence, the plugin sends a one-way hash of two hardware identifiers, plus the name your computer calls itself. The raw identifiers never leave your machine, and the hash cannot be turned back into them - it only lets us tell one computer apart from another. You can see and free your own machines from the portal at any time.

Free plugins contain no licensing code at all. Once installed they never contact us again.

What we do not do

There is no analytics on this site. No Google Analytics, no Meta pixel, no TikTok pixel, no heatmaps, no session recording, no advertising cookies, and no cross-site tracking of any kind.

We do not sell your data, we do not share it with advertisers, and we do not build a profile of you for anyone else's purposes.

Who else your data touches

Running the portal means a handful of companies process parts of it on our behalf. This is the complete list.

Who	What they handle	When
Supabase	Your account, your progress, what you own, and the files you download.	Whenever you are signed in.
Resend	Sends our email. Sees your address and the message.	When we email you.
Vimeo	Hosts course videos. We load the player with Vimeo's do-not-track flag set, so it does not profile you.	Only on a course page you own.
Stripe	Sells and takes payment as merchant of record, and issues your receipt. You are sent to their page; your card never touches ours.	Only when you click to buy.
Google Fonts & jsDelivr	Serve the typefaces and one code library. They see your IP address because your browser requests a file from them.	On every page load.
Netlify	Serves the site itself.	On every page load.

Some of these are in the United States. Where your data leaves the UK or EEA, it does so under the transfer safeguards those providers publish.

Cookies

We set no advertising or analytics cookies, so there is no consent banner to click through. Signing in stores a session token in your browser so you stay signed in - that is strictly necessary to log you in at all, and clearing your browser data removes it. Vimeo may set its own cookies when a video player loads, which is why we ask it not to track you.

How long we keep it

Your account and what you own - for as long as the account exists. A purchase record outlives a deletion request where we are legally required to keep proof of the sale.
Progress data - until you delete your account.
Email consent and unsubscribes - kept even if you unsubscribe, because that record is how we know not to email you again.

Your rights

If you are in the UK or EEA you have the right to see what we hold about you, correct it, have it deleted, take it elsewhere, and object to how we use it. If you are in California you have comparable rights, including the right not to be discriminated against for exercising them.

In practice: write to a.administration@soundproacademy.com and we will do it. You do not need to give a reason. You can also unsubscribe from any email using the link at the bottom of it, which takes effect immediately and needs no account.

If you think we have handled your data badly, you can complain to your national data protection authority - in the UK, the Information Commissioner's Office.

Children

The portal is not intended for anyone under 16, and we do not knowingly collect their data.

Changes

If this policy changes in a way that affects you, we will say so on the portal rather than quietly editing the date at the top.